Frequently Asked Questions

We use only the finest ingredients, pairing them with bold, fiery chillies to create unique, fruity and flavour-packed jams. We craft our jams in small batches, using seasonal fruits whenever possible for the freshest, boldest flavours. Check out the full ingredient list on each product page.

We offer fast and reliable shipping options. Orders are shipped within 2-3 business days. You will receive a confirmation email once your order has been dispatched.

We accept returns within 30 days of purchase for unsatisfactory products. If you are not satisfied with your order, please contact us at returns@jamminhell.co.uk for assistance. Your satisfaction is our priority.

‍Damages and Issues
Please inspect your order as soon as it arrives. If the item is damaged, defective, or if you received the wrong product, contact us immediately. We’ll assess the issue and make it right for you!

Yes, all our products are 100% vegan. We are committed to ethical practices in our sourcing and production. We are working on our vegan certification on product labels so stay tuned!

We encourage recycling of all our packaging materials. Please check local guidelines for recycling options for glass, paper and carboard.

We recommend storing in a cool dry place and once opened refrigerate and consume within 2 weeks.

We do use a selection of some of the hotest chilli from around the world. Proceed with caution!!

At the moment, we primarily ship within the UK. However, if you’re interested in international shipping, please feel free to email us at info@jamminhell.co.uk with your request, and we'll do our best to accommodate!

We’re proud to donate 1% of our sales profit to community urban growing charities in London and Essex. This helps support local initiatives focused on sustainable food production, urban gardening, and making fresh produce more accessible to those in need. Together, we’re growing a greener, more connected community!